Shipping Policy of BoldWearCiteino
Effective Date: February 22, 2025
1. Shipping Coverage
BoldWearCiteino proudly ships to customers within the United States and internationally. Shipping options and delivery times may vary based on location.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Custom and special-order instruments may take 7-14 business days for production before shipping.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
- Standard Shipping (5-7 business days) – Available within the U.S.
- Express Shipping (2-3 business days) – Additional fees apply.
- International Shipping (10-15 business days) – Subject to customs clearance and country-specific regulations.
4. Shipping Costs
- Orders over $500 qualify for free shipping within the U.S.
- Shipping costs are calculated at checkout based on weight, size, and destination.
- International customers are responsible for customs duties, taxes, and import fees as required by their country.
5. Tracking & Delivery
- Once your order is shipped, a tracking number will be sent via email.
- BoldWearCiteino is not responsible for delays caused by the carrier, customs clearance, or unforeseen circumstances.
- If your package is lost or delayed, please contact our support team for assistance.
6. Damaged or Missing Items
- If you receive a damaged item, notify us within 48 hours of delivery with photos of the packaging and product.
- Missing items must be reported within 5 days of delivery. We will investigate and resolve the issue promptly.
7. Contact Information
For shipping inquiries, contact us at:
📧 Email: info@boldwearciteino.com
📞 Phone: (937) 885-0988
📍 Address: 7864 Beech Run Rd, Waynesville, OH